Welcome to The Recognition Source
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HOW TO ORDER

1. Select your items using the secure ordering system. You may order up to 10 different item numbers with the online system. Larger orders are best communicated by phone or an email to our staff.
2. Checkout and provide your email, billing and shipping addresses. You will receive an email confirmation and order number. You will then reply with the information and artwork files for engraving.
3. We will prepare proofs of the engraving layouts for each item and return them for your approval by email. Our art department will work with you directly by email and phone until we have the artwork exactly as you wish.

NO ORDER IS FINAL, OR CREDIT CARD PAYMENT IS COLLECTED UNTIL YOU HAVE GIVEN FINAL APPROVAL OF ARTWORK PROOFS

A few important notes about the order process:

The custom nature of our service requires effective communication. If you prefer the telephone to conduct business, we understand and welcome your call during business hours so that we may personally serve you.

It is not necessary to have all your engraving information (i.e., the winners’ names, etc.) finalized when placing your initial order, however placing your order in advance helps us make sure the inventory is available in advance of your deadline.

We keep detailed records of all your projects on file, making re-orders simple.

Privacy and security are built into our system. No sensitive customer information is stored online, or shared with others.

For additional customer service policies and order terms, please see ORDER TERMS

We are available by phone from 9am to 5:30 pm, Central USA Time, at 214-678-9994, or 800-374-5875.

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Trademark Notices:
The Recognition Source® is a registered service mark of The Recognition Source, Inc.
Waterford Crystal® and Marquis by Waterford® are registered trademarks of Waterford Wedgwood PLC, Kilbarry, Waterford, Ireland.
The Recognition Source is an authorized re-seller of Waterford to special markets.
All logos and registered trademarks pictured as engraving samples are the property of their respective owners. Use on photographed samples is intended to demonstrate the type and quality of the work we do; no endorsement of product or company is implied in any case.

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The Recognition Source I 1451 Empire Central Dr. I Suite 101 I Dallas, Texas I 75247 USA