Ordering Process 101

If you haven’t ordered from us in the past or would like a refresher on how our ordering system works, you’re in luck – I was just about to go over the ordering process in detail. Take a seat.

1. Select a product

Browse our wide range of awards, trophies, plaques, and paperweights and choose a product. If you know exactly what you’re looking for, you’re able to use the ‘Search’ field at the top of any page.

2. Choose a size and quantity

Once you’ve selected an award, you’ll be directed to the ‘Award Details’ page. Most awards have a variety of sizes to choose from and also pricing breaks depending on the number of awards you order.

3. Proceed to Checkout

Now that you have determined the size of the award and how many you require, go ahead and proceed to checkout. Keep in mind that if you would like custom engraving on the award, information regarding your engraving request is not needed until after the order is complete – an email will be sent with instructions for supplying engraving information.

If you’re a returning customer you can speed the checkout along by logging in. Once you login, your address and shipping information will be automatically populated. If you’re a new customer please take a minute to register by filling out the form in the second step of the checkout process.

4. Payment Details, Determine Shipping Method and Review the Order

Almost there! Enter your payment information, select a method of shipping, and make sure your order is correct.

5. Complete the Order

Again, please keep in mind that all engraving information for the award will be gathered via a post-order email containing instructions. For more information on engraving requirements and ordering details please visit the ‘How to Order’ page.

We also accept orders over the phone or by email, see below:

Order by Phone:

We love to chat! Simply call us at 1-800-374-5875. Our hours of operation are M-F 9-5 CST.

Order by Email: Please be sure to include the following:

• Item #
• Qty
• Deadline for delivery
• Delivery address
Or simply download the following PDF order form, fill it out and email it to us. If you prefer, you can also fax it to 214-678-9094.
Once your order and artwork is received we will set up an artwork proof for each item ordered. We will email the artwork proof for your review. We will not begin production of your order until we have your final approval of the artwork proof.

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